Return Policy

Return & Refund Policy

At TXBottle, we want you to be fully satisfied with your purchase. If for any reason you are not happy with your order, we offer a simple and transparent return and exchange policy.

Eligible Returns

• We accept returns for both defective and non-defective products.
• Items must be in new condition and unused.
• Return request must be made within 7 days of delivery.

Exchanges

• We accept exchanges for eligible items in new condition.
• Exchange requests follow the same 7-day window as returns.

Return Method

• All returns and exchanges are processed in-store.
• Please contact us before returning any item to confirm eligibility and instructions.

Restocking Fee

• A $5 restocking fee will apply for each returned item.

Refund Processing

• Refunds will be processed to your original payment method within 5 business days after we receive and inspect the returned product.

How to Start a Return

To initiate a return or exchange, please email us at contact@txbottle.com with your order number and the reason for return. Our support team will guide you through the process.